Service
Please feel free to reach out to our support for any reason at schatzadditive@gmail.com. 100% Customer Satisfaction is our #1 goal, and if you are unsatisfied with your purchase in any way, we will help you with replacements, returns, or refunds.
If you have any questions about your order, you can also reach out for information or assistance through the contacts shown above. Or, use the contact form below.
Return Policy
Returns of undamaged items are accepted within 60 days of delivery. Items can be returned for any reason at no cost to the customer. To return an item, please contact us through the form below. Please make sure to include your name and order number, and details regarding any problems with the item.
Warranty Policy
All of our products include a limited warranty of varying lengths. This warranty covers manufacturing defects and premature failure at the discretion of the manufacturer. If you have any problems with one of our products a replacement, repair, refund, and / or other compensation will be provided. To start a warranty claim, please reach out through the form below. Please make sure to include your name and order number, and details regarding any problems with the item.